Questions & Answers About NICSS

Welcome To National Immigration Civil Surgeon Software

Software for Civil Surgeons (Only for EUA)

NICSS is exclusively designed for physicians or centers approved by the federal government that perform the Report of Medical Examination and Vaccination Record, Form I-693. Any questions:

Benefits of using NICSS

  • Online Patient Registration
  • Cloud storage
  • Reduces the number of employees
  • Accelerates the immigration medical exam process
  • Creates clean data
  • Send emails to your patients
  • Our system opens appointment availability by simplifying the process. Currently all these forms are filled manually

How to install

Instructions to install NICSS.

  1. Java 1.8 or higher, if you dont have download here: Java
  2. Adobe Acrobat Reader, if you dont have download here: Adobe
  3. NICSS installer, if you dont have download here (need serial code): NICSS


Benefits of using NICSS.

  1. Online Patient Registration.
  2. Cloud storage.
  3. Reduces the number of employees.
  4. Accelerates the immigration medical exam process.
  5. Creates clean data.
  6. Send emails to your patients.
  7. Manual forms are filled out quick and easily.

Software requirements.

  1. Windows XP, Windows Vista, Windows 7, Windows 8 or 8.1, Windows 10.
  2. 40 MB free space in hard disk.
  3. 1 GB of RAM (minimum) or 2 GB (recommended).
  4. Java 1.8 or higher, you can download here.
  5. Adobe Acrobat Reader, you can download here.
  6. Internet connection (to synchronize).

Where can I find my information?

Your personal information is stored in a database in our servers.

If I renew my license, will my original information remain the same?

Yes, your information will remain the same.

If I download a free trial, will my information remain the same when I decide to renew (buy) my license?

Yes, your original information will remain the same when you renew (buy) your license.

How many computers can I activate with my serial code number?

  • 2 computers per license (Free trial).
  • 2 computers per license (Full version).
  • ►1 Additional computer ($440 USD extra).
  • ►2 Additional computer ($750 USD extra).

Where can I find the serial code number?

Option 1.- You can find the serial code on the E-mail we sent you at the time the NICSS software was purchased.
Option 2.- Please complete the following steps:
  • a) Under NICSS software: Login Admin account, / home/ settings (Bottom left corner)

  • b) Press Settings : You can find your serial code number on the right-hand corner
  • How can obtain further information?

    Call NATIONAL IMMIGRATION CIVIL SURGEONS SOFTWARE at 520-373-9797 INS National Customer Service Center at 1-800-375-5283.

    You can also contact us at:

    Error solutions

    Error1 NICSS Software

    Error: Error to connect server
    In the event that this code error message appears, it’s probably because you don’t have an internet connection, try reconnecting to the internet and restart the software.

    Error2 NICSS Software

    Error: License not found: please remove file and try again
    When this code error appears, it’s probably because your MAC ADDRESS changed. To resolve this issue, connect to internet (same network adapter) with the same way you activate software for the first time (for example; ethernet, WiFi).

    Tutorial videos

    How to get a free trial.

    How to register a patient.

    How to register a patient.

    How to register a patient.

    How to generate an I-693 PDF Form.

    How to register a patient.

    How to Add an interpreter

    How to Add a civil surgeon

    How to print patient's information